We want you to be happy with your purchase. If something is not right, you may request a return within 14 days of receiving your order.
Return Conditions
- Items must be unopened, unused and in their original packaging.
- Proof of purchase, such as your order number or confirmation email, is required.
- Items must be returned in resalable condition.
Return Shipping
The buyer is responsible for the cost of return shipping. Please use a tracked service, as we cannot refund items that are lost in transit on their way back to us.
Refunds
Once your return is received and inspected, we will notify you of approval. Approved refunds are issued to the original payment method within 5–7 business days.
Custom-cut or installed PDLC films are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery at [email protected] with photos and your order number, and we will make it right.
How to Start a Return
Email [email protected] with your order number and the reason for the return. Our team will confirm the return address and next steps.
