Last updated: October 2026
Vinlyra (we, us, our) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact details you provide at checkout or when contacting us: name, email address, shipping and billing address, and phone number.
- Order information: products purchased, order value, shipping method and order history.
- Technical data: IP address, browser type, device information and pages visited, collected through cookies and similar technologies.
How We Use Your Information
- To process, fulfil and ship your orders.
- To send order confirmations, shipping updates and customer support replies.
- To prevent fraud and keep our store secure.
- To improve our products, website and marketing, only where permitted by law.
Payments
Payments are processed by third-party providers such as Airwallex and PayPal. We do not store, see or process your full credit card number. Card details are handled directly by the payment provider under its own privacy and security policies.
Cookies
We use cookies and similar technologies to keep your cart working, remember your preferences, measure site performance and understand how visitors use our store. You can disable cookies in your browser settings, although some parts of the store may then not work properly.
Sharing Your Information
We share information only with service providers that help us run the store, such as payment processing, shipping, analytics and email delivery, and only as needed to provide those services. We do not sell your personal information.
Your Rights
You may request access to, correction of, or deletion of your personal information by emailing [email protected]. We will respond within a reasonable time and in line with applicable law.
Contact
Questions about this policy? Email [email protected].
